Terms and Conditions

Post Logistics Terms of Service

Click here for Post Logistics Conditions of Carriage.

These Post Logistics terms of service form a legal agreement between you (“you”) and An Post t/a Post Logistics a company incorporated in Ireland and registered at General Post Office, O’Connell Street Lower, Dublin 1, D01 F5P2, with company number 98788, ("we” or “us") that governs your use of the Post Logistics registration and ordering system for the placing of orders with Post Logistics for the carriage of Goods in accordance with Post logistics Conditions of Carriage (the “Service”) which we make available at www.postlogisticsfreight.ie. (the “Site”). Our VAT number is 4736920J.

Please read these Terms carefully. The provision and availability of the Service by us, and your use of the Service, is subject to and conditional on your compliance with these terms. By ticking the “I agree to the Post Logistics Terms of Service” or otherwise using the Service, you acknowledge and agree that you have read, understood and agree to be bound by these terms of service which are, the An Post Web Policy, the Post Logistics Conditions of Carriage, the An Post Data Privacy Statement, and the An Post Cookie Policy (collectively the “Terms”) at and any other applicable terms displayed on the Site. The term “you” for purposes of these Terms, means both you in your individual capacity, and if applicable, the company or other legal entity whom you represent and on whose behalf you access and use the Service. Capitalised terms used in these Terms have the meanings specified in clause 1 below or elsewhere in these Terms.

1. Definitions

In these Terms:

Account” means the user details that you register with postlogisticsfreight.ie to enable you to access and use the Service. To open an Account, you must supply, at a minimum, your first and last names, address, telephone number, email address and (if applicable) your company name. Your email address will be your user name and you will also be asked to create a password. Your username together with your password will enable you to log-in and to use the Service on the Site.

Charges” means the charges payable by you to Post Logistics in respect of Orders placed by you;

Content” means all content, material and other information made available on or through the Service;

Order” means the order placed by you with Post Logistics for the carriage of Goods which Order is fulfilled pursuant to the Post Logistics Conditions of Carriage;


2. Registering to Use the Service

You are required to register on the Site to use the Service which includes setting up an Account. As part of the registration process you expressly agree to comply with the Terms.
When you register with us you must provide truthful, accurate and complete registration information. It is your responsibility to update that information if it changes.
Each registration is for a single Service user only. We do not permit anyone other than you to use the Service using your user name and password. We also do not permit multiple users to access the Service using a single user name and password. You must treat your password as confidential and you must not disclose it to any third party. You are responsible for preventing such unauthorised use and for the results of any unauthorised use. If you believe that there has been unauthorised use of your user name and / or password, you must notify us immediately by contacting us on email at admin@postlogistics.ie


3. Registering to Use the Service

We process personal information about you in accordance with: (a) your instructions which are provided by you to us when you use the Service; and (b) the Post Data Privacy Statement and the An Post , and the An Post Cookie Policy. Please review these documents so that you understand how we process your personal information. By agreeing to these Terms, you consent to such processing and you warrant and agree that all personal information provided by you is truthful, accurate and complete.
When you use the Service to place an Order, and then later use the Service to place another Order we will for your convenience, pre-populate certain fields in the Order form with information that you provided in the previous Order that you placed through the Service. You hereby consent to us doing this; however, you will always be able to change the pre-populated data before you submit the Order for processing. We may disable this pre-population feature at any time at our sole discretion.


4. Right to Use

Subject to and in accordance with the Terms we hereby grant you a personal, non-exclusive, non-transferable, non-sub licensable, revocable, limited right to access and use the Service solely for the purpose of placing an Order, viewing the status of your Order, viewing copies of your Order and paying the Charges, and for such other purposes for which we make the Service available from time-to-time. You shall use the Service at all times in accordance with the instructions and directions set out on the Site from time-to-time.
All rights in the Service that are not expressly granted in these Terms are hereby expressly reserved to and by us and our licensors.


5. Nature of the Service

The Service enables you to place an Order, view the status of the Order, view copies of your previous Orders and pay the Charges. We may enable additional features in the future.
Orders placed will be fulfilled in accordance with the Post Logistics Conditions of Carriage. To view these conditions please click here. Please view and accept these conditions before placing your Order. Orders will only be processed once you have indicated your acceptance of the Terms including these Conditions of Carriage.


6. Charges and Payments

The Charges payable by you for Orders placed using the Service are displayed on the Site and are payable in the manner set out below;
Payment must be made on the Site, you must use a valid debit or credit card and make the payment in accordance with the instructions on the Site. We may facilitate other payment methods in future. When you pay the Charges, you will be transferred to the services of a third party payment processor (Worldpay) to process your payment. By paying the Charges using your debit or credit card you hereby consent to Worldpay processing your payment information and related personal data solely for purposes of facilitating such payment. We will not process your Order until your payment has been completed. Once your payment has been successfully processed an automatic notice shall be generated on the Site .We will provide you with an invoice via email when we have received your payment. We will process your Order once your payment has been processed successfully. You can check the status of your Order in your Account.
We reserve the right to periodically delete Orders (together with any supporting documentation that you have uploaded) from your Account when no payment of the Charges has been made, or the Order otherwise remains incomplete, after a reasonable period of time.
In using the Service to pay the Charges, you warrant and undertake to us that:
  • a. You are the owner of, or otherwise legally entitled to make payments using the credit or debit card used by you to pay the Charges
  • b. The funds on the credit or debit card used to pay the Charges are sufficient to meet the amount due to us for the relevant Order; and
  • c. You hereby agree to indemnify us and keep us effectively indemnified on demand, from and against any and all losses, claims, demands, costs, fines, charges, expenses, liabilities, damages, proceedings and actions which we may sustain, incur or which may be brought or established against us by any person which arise out of or in any way relate to, or arise by reason of your unlawful use of, any credit or debit card or by reason of fraud or otherwise arising from your failure to pay any Charges due on any Order.
When you place an Order, you will be invited to select your own unique order reference number. You should keep this number carefully and you must use it when contacting us in connection with an Order or any payment-related questions that you may have.


7. Intellectual Property Rights

We are the owner or the licensee of all copyrights, trade marks, service marks, logos, database rights and other intellectual property rights, whether registered or unregistered, in or otherwise applicable to the Service, and all Content that we make available through the Service. The Service and the Content are protected by copyright, database, trade mark and related intellectual property rights laws and treaties around the world. All such rights are expressly reserved by us and our licensors.
Except as expressly provided in these Terms, nothing contained herein shall be construed as conferring on you or any third party any licence or right, to use or otherwise exploit the intellectual property rights in the Service or any of the Content without our express prior written consent.


8. Availability of the Service

We shall use commercially reasonable endeavours to make the Service available to you. However, as further specified in clause 9 and to the extent permitted by applicable law, we do not represent or warrant that the Service will be error-free, accurate, reliable, up to date, free of viruses or other harmful components, or that defects will be corrected or that it will always be accessible. Your access to and use of the Service may be occasionally restricted to allow for repairs, maintenance or the introduction of new functionality or services.
As further specified in clause 9 and to the extent permitted by applicable law, we will not be liable for any loss or damage caused by hacking, a distributed denial-of-service attack, viruses or other technologically harmful material that may infect, damage or affect the use of your computer or similar device, equipment, programs, data or other material due to your use of the Service or otherwise relating to your accessing or downloading of any Content.
8.3 Any of the Content on the Site may be out of date at any given time, and we are under no obligation to update such Content or to otherwise keep it current.
8.4 You are responsible, at your own cost, for procuring your own equipment, Internet access and making all other arrangements necessary for you to have access to our Site and Service.


9. Our liability

The Service is provided on an “as is” and “as available” basis. To the extent permitted by applicable law, and subject to clause 9.5, the Service and the Content are provided without any guarantees, representations, conditions, warranties, covenants or commitments as to their accuracy, completeness, adequacy, reliability, fitness for a particular purpose, non-infringement or otherwise, and your use of the Service and the Content is at your own risk.
Subject to clause 9.5 and to the extent permitted by applicable law, we hereby exclude all implied warranties, representations, conditions and other terms in respect of the Service and its Content, whether implied by statute, common law, the law of equity, course of dealing, trade use or otherwise.
To the extent permitted by applicable law and subject to clause 9 5, we hereby exclude our liability, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise, even if foreseeable, for any:
  • 9.3.1 indirect, special or consequential loss or damage;
  • 9.3.2 wasted expenditure;
  • 9.3.3 loss of income or revenue;
  • 9.3.4 loss of business;
  • 9.3.5 loss of profits or contracts;
  • 9.3.6 loss of anticipated savings;
  • 9.3.7 loss or corruption of data; and
  • 9.3.8 loss of goodwill,
in each case arising under or in connection with: (i) the use of, or inability to use, the Service; or (ii) the use of or reliance by any person on any Content on, or accessible through, the Service; or (iii) otherwise arising in connection with An Post’s provision of the Service.
Subject to clauses 9.3 and 9.5 and to the extent permitted by applicable law, our total aggregate liability in respect of your use of, or otherwise arising in respect of, the Service (including all Content), or otherwise in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise shall not exceed the sum of one euro (€1).
Nothing in these Terms excludes or limits our: (i) liability for death or personal injury arising from negligence; (ii) liability for fraud; (iii) liability for fraudulent misrepresentation; and/or (iv) liability which cannot by applicable law be excluded or limited.


10. Subject to Suspension and Termination

You may at any time terminate your use of the Service by ceasing to access and use the Service. In any event, we reserve the right to close your Account and subject to clause 10.4, delete all data associated with it if you have not used the Service for a prolonged period. You are responsible for keeping copies of all your information stored in your Account as we are under no obligation to retain this on your behalf after we close your Account.
We may at any time terminate your access to and permitted use of the Service by giving you at least 30 days’ prior written notice by email (which notice may also be displayed on the Site). Your access to and permitted use of the Service will cease on the date specified in the notice.
Notwithstanding clause 10 .2, we may suspend or terminate your access to and permitted use of the Service immediately by giving notice in writing by email (which notice may also be displayed on the Site) to you if:
  • 10.3.1 you are in breach of these Terms;
  • 10.3.2 we are required to do so by any governmental, judicial or regulatory authority; or
  • 10.3.3 we determine that the provision of the Service in accordance with these Terms is or may be contrary to applicable law.
The termination of your use of the Service will be without prejudice to the rights and remedies of either party which may have accrued up to the date of termination, all of which are expressly intended to survive. We may close your Account following the termination of your use of the Service for whatever reason; provided however, that we may retain information associated with your Account to the extent permitted and/or required by applicable law.
Upon the termination of your use of the Service for any reason whatsoever, any rights or licences granted to you under or pursuant to these Terms will cease to have effect. Any provision which expressly or by implication, is intended to come into or remain in force on or after termination of your use of the Service will continue in full force and effect.


11. Force Majeure

We will not be in breach of these Terms or liable for any failure or delay in performance of any obligations under the Terms (and the date for performance of the obligations affected will be extended accordingly) as a result of a Force Majeure Event.
If a Force Majeure Event continues for longer than 15 days we may immediately terminate your right to access the Service by giving you written notice in accordance with clause 16.2.
In this clause 11, 3 “Force Majeure Event” means any event outside our reasonable control affecting our ability to perform any of our obligations under these Terms including, act of God, fire, flood, lightning, act of terrorism, riot or civil commotion, strikes, locks outs and industrial action, failure of supplies of power, fuel, transport, equipment, raw materials or other goods or services.


12. Variation of Terms

We may from time-to-time add to, change or remove any part, term or condition of these Terms without prior notice to you, by posting a revised version of these Terms on our Site. It is your responsibility to check these Terms periodically for changes. By continuing to use the Service after you are notified of such updated Terms you indicate your acceptance of such changes.


13. Documents Incorporated by Reference

These Terms together with any terms, conditions and notices contained on, or which are accessible from, the Site, including without limitation, the Post Logistics Conditions of Carriage, the An Post Privacy Statement , An Post Cookie Policy and the An Post Website Terms all apply to your use of the Service.
These Terms and the documents referred to in clause 13.1 constitute the entire agreement with respect to your access to and use of the Service.


14. Severance and Waiver

If any provision, covenant or obligation contained in these Terms is void, voidable, illegal or otherwise unenforceable, such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms had the invalid provision eliminated. An Post shall not be deemed to have waived the application of any term or condition in these Terms unless such waiver is expressed in writing and signed by an authorised officer of An Post.


15. Jurisdiction and Applicable Law

The Irish courts will have exclusive jurisdiction over any claim, dispute or difference between you and us (including non-contractual disputes or claims) arising from, or related to, your visit to the Site, use of the Service, any Content or other material published or uploaded to the Service, or otherwise arising from or relating to the Site, the Service or these Terms.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Ireland.


16. Notices

Any notices under these Terms that you send to us must be in writing and must be provided by personal delivery or by sending the notice by registered post to An Post, Post Logistics General Post Office, O’Connell Street Lower, Dublin 1, D01 F5P2. You may not send us notices by email. Any such notice shall be deemed to have been received by us upon delivery if served by hand or upon confirmation of delivery by An Post if delivered by registered post.
Any notices under these Terms that we send to you will be sent via email to the current email address associated with your Account. Such notices will be deemed to be received by you when our email computer program indicates that the email has been sent to you. It is your responsibility to ensure that you update your email address associated with your Account if your email address changes. We may also send notices to you by personal delivery and registered post, in which case, such notices shall be deemed to have been received by you upon delivery if served by hand or upon confirmation of delivery by An Post if delivered by registered post.